Today in restaurant and grocery store tech news, ChowNow aims to be the restaurant’s one-stop-shop for omnichannel digital orders, as Jamba opens its second robotic location. Additionally, digitally savvy restaurants are struggling to move forward, bogged down by the pen-and-paper systems used by other companies in the supply chain.
ChowNow Joins Technology Providers Aiming To Ease Restaurant Digital Growth Hardships
Restaurant owners are tired of dealing with their disparate mess of digital solutions, and technology providers are seeing the opportunity. On Tuesday, October 5, the online ordering platform ChowNow announced a new product, its “Order Better Network,” which quickly makes restaurant menus available across a wide range of digital marketplaces and social networks, incorporating buttons to command to boost conversion.
Jamba Leverages Self-Service Demand to Ease Labor Issues With Robotic Kiosks
Robots are stepping in to fill in the gaps left by the labor shortage in the restaurant industry. On Wednesday October 6, Jamba (née Jamba Juice) announced the opening of the second location of its robotic smoothie kiosk pilot. The kiosk is in a mall in Downey, Calif., And it comes 10 months after the Blendid Jamba collaboration, which opened at a Walmart in Dixon, Calif., In late 2020.
Large restaurant operators deplore payment, delaying orders from small, non-digitized suppliers
While restaurants have been slow to go digital, savvy operators have sought automated solutions to optimize back office efficiency. Yet a (supply) chain is only as strong as its weakest link – even these forward-thinking people are subject to the challenges of paper and paper supplier accounting, Brandon Stewart, President and COO at franchisee Jimmy John’s Kensington Hill Capital, tells PYMNTS in an interview.